Last updated: September 2026
This policy applies to HSJ Fitness classes booked directly with Helen Stockley Jones, including LTB and Pilates Tone at Capel Gosen, Rhydyfelin.
Booking and payment
Places should be booked in advance through the HSJ Fitness online booking system. Payment is made as part of the booking process.
Regular classes at Capel Gosen are currently £6 per class. Where offered, customers attending both HSJ Fitness classes in the same week can book the two classes for £10.
A booking is confirmed once the booking process has been completed and confirmation has been received.
Cancelling or changing your booking
If you need to cancel or reschedule your class, please do so at least 12 hours before the class is due to begin.
Where at least 12 hours' notice is given, you may receive a refund or transfer your booking to another suitable class.
Cancellations made within 12 hours of the class are normally non-refundable and non-transferable.
If HSJ Fitness cancels a class
Occasionally, HSJ Fitness may need to cancel a class. Classes may also be cancelled where fewer than five people have booked.
If HSJ Fitness cancels your class, Helen will let you know as soon as reasonably possible and you will be offered either a refund or a suitable alternative class.
Arriving for your class
Please allow enough time to arrive and prepare before the advertised class start time. Parking at Capel Gosen is limited, so customers are encouraged to allow a little extra time and car share where possible.
Health, injuries and suitability
HSJ Fitness classes welcome different abilities and variations can be provided where appropriate.
If you are new to a class, have an injury, or there is anything that may affect your ability to exercise safely, please contact Helen before attending so that she is aware and can advise you appropriately.
Classes booked elsewhere
Some sessions taught by Helen are organised or booked through other venues or providers. These include Wildcard Cycle at The Gym and Sauna Pilates at Aberpoeth.
Where a class or activity is booked and paid for through another provider, that provider's own booking, payment, cancellation and refund terms apply.
Personal training arrangements may also be agreed directly with Helen and any booking arrangements will be confirmed when the session is arranged.
Contact
If you have a question about a booking or need help with a cancellation, please contact Helen through the HSJ Fitness Contact page.