Last updated: September 2026
HSJ Fitness is run by Helen Stockley Jones. This privacy notice explains what personal information may be collected when you contact HSJ Fitness, book a class or use this website, and how that information is used.
Information we may collect
Depending on how you contact or book with HSJ Fitness, information may include your name, email address, telephone number, booking details, correspondence and information needed to deal with payments or refunds.
If you choose to tell Helen about an injury, medical condition or another matter affecting your exercise, that information may include health information. Health information is treated with particular care because it is special category personal data.
How your information is used
Personal information is used only where there is a valid reason to do so, including to:
- respond to enquiries and communicate with you;
- arrange, administer and confirm class or personal-training bookings;
- take or arrange payment and deal with cancellations or refunds;
- provide relevant information about a class you have booked;
- understand information you choose to provide about your ability to exercise safely; and
- meet legal, accounting or regulatory obligations where applicable.
Lawful bases
The lawful basis depends on why the information is being used. HSJ Fitness may process ordinary personal information where this is necessary to take steps at your request before providing a service, to provide a service you have booked, to comply with a legal obligation, or where there is a legitimate business interest that does not override your rights.
Where health information needs to be recorded or used, HSJ Fitness will only do so where an appropriate UK GDPR lawful basis and special-category condition apply. Where explicit consent is the appropriate condition, Helen will ask for that consent.
Contacting HSJ Fitness
The website Contact page prepares an email in your own email application. The website itself does not store the contents of that enquiry. Once you send the email, the information is received in the HSJ Fitness email account and is used to respond to your enquiry.
Please only provide health information that is relevant to your enquiry or participation in a class.
Bookings and payments
Online bookings are handled through Setmore. When you follow a booking link, information you provide as part of that booking is processed through Setmore's service. Payment services may also process information needed to complete a payment. HSJ Fitness does not receive or store your full payment-card details through this website.
Those providers may process information under their own privacy terms as well as providing services to HSJ Fitness.
Other venues and providers
Some sessions taught by Helen are booked through other organisations, including Wildcard Cycle at The Gym and Sauna Pilates at Aberpoeth. Where you book directly with another organisation, that organisation is responsible for explaining how it uses the personal information it collects from you.
Website hosting and technical information
The HSJ Fitness website is hosted using Cloudflare. Like other website and security providers, Cloudflare may process technical information such as IP addresses in order to deliver, protect and maintain the website.
Cookies
The website will provide information about any cookies or similar technologies it uses. Strictly necessary technologies may be used where required for the website or a service you request to function. Optional cookies or similar technologies will not be used without the appropriate choice or consent where this is required by law.
Who information may be shared with
Information is not sold. It may be shared only where necessary with service providers that help HSJ Fitness operate, such as booking, payment, email or website-service providers, or where disclosure is required by law.
International processing
Some service providers may process personal information outside the UK. Where this applies to processing for which HSJ Fitness is responsible, appropriate safeguards required by UK data-protection law will be used.
How long information is kept
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, including providing the service, responding to enquiries and meeting applicable legal, tax, accounting or record-keeping requirements. Information that is no longer required will be deleted or securely disposed of.
Your data-protection rights
Depending on the circumstances, UK data-protection law may give you rights over your personal information, including rights to ask for access, correction or deletion, to restrict or object to certain uses, and to receive certain information in a portable form. Where processing relies on consent, you can withdraw that consent.
Not every right applies in every situation. If you wish to exercise a right or ask how your information is being used, please contact Helen through the HSJ Fitness Contact page.
Complaints
If you have a concern about how HSJ Fitness uses your personal information, please contact Helen first so that the matter can be looked into. You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).
Changes to this notice
This privacy notice may be updated when the website, booking arrangements or the way HSJ Fitness uses personal information changes. The date at the top of this page will show when it was last updated.
Contact
For privacy questions or requests, please contact Helen through the HSJ Fitness Contact page.